New Rules for Security Providers


Are you a business that installs security equipment – including car alarms, audio or visual recording systems, safes and intrusion detectors? Or a licensed electrician, cabler or other contractor who performs this type of work? Did you know you are required to be licensed as a security equipment installer under the Security Providers Act 1993? Installing such equipment without a license or hiring an unlicensed installer can lead to heavy penalties.

To be eligible for a licence you must be over 18, have no recorded conviction of a disqualifying offence within the previous 10 years, have no unrecorded finding of guilt of a disqualifying offence in the previous five years, and not be considered a risk to public safety. There are no training requirements for the licence currently but applicants undergo a criminal history check – and of course there are fees: licence fee, criminal history check fee and fingerprinting fee. Yep you’ll need to be fingerprinted and this is a new requirement bringing Queensland into line with all other States (except the ACT).

More info can be found at the Queensland Government Office of Fair Trading website.

In the same security vein if your business repairs goods capable of retaining user-generated data (eg mobile phones, portable music players or computers) or your practice is to supply refurbished goods rather than repair defective goods or to use refurbished parts in the repair of defective goods, then Australian Consumer Law (ACL) Regulations require that from 1 July 2011 written repair notices must be provided by a repairer to a consumer before they accept goods for repair. You cannot simply display the notice as signage in your shop. If the consumer posts goods for repair, the notice must be sent to the consumer before work is started. So the onus is on the repairer to advise the consumer there is potential they could lose stored information on the devices BEFORE work starts.

These obligations apply even if goods were purchased prior to 1 July 2011 and whether or not the goods were initially purchased online or as second-hand goods.

As usual, penalties apply for failing to comply with the rules. More info at the ACCC site.

©Lyn Prowse-Bishop,

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