New Rules for Security Providers

Are you a business that installs security equipment – including car alarms, audio or visual recording systems, safes and intrusion detectors? Or a licensed electrician, cabler or other contractor who performs this type of work? Did you know you are required to be licensed as a security equipment installer under the Security Providers Act 1993? [...]

Warranties – Who’s Responsible?

I read with interest in the media recently that one of the most common complaints to the Office of Fair Trading Queensland was retailers refusing to honour warranties on faulty electronics. OFT principal compliance officer Bob Melling said some retailers had wrongly told buyers the manufacturer was responsible for the warranty and if the purchaser [...]

5 Tips for Being a Professional

I am in despair!!! For the last few years – five at least – I’ve been trying to teach newbie virtual assistants about how to increase business, stay in business, keep clients happy and so on. By ‘newbie’ I mean anyone who has been in business less than 2-3 years. Forgive me for being blunt [...]